Title: Dispatchable Order Messaging for WooCommerce
Author: DispatchWP
Published: <strong>20. Septembar 2026.</strong>
Last modified: 24. Septembar 2026.

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# Dispatchable Order Messaging for WooCommerce

 By [DispatchWP](https://profiles.wordpress.org/dispatchwp/)

[Download](https://downloads.wordpress.org/plugin/dispatchable-order-messaging.0.2.0.zip)

 * [Details](https://me.wordpress.org/plugins/dispatchable-order-messaging/#description)
 * [Reviews](https://me.wordpress.org/plugins/dispatchable-order-messaging/#reviews)
 *  [Installation](https://me.wordpress.org/plugins/dispatchable-order-messaging/#installation)
 * [Development](https://me.wordpress.org/plugins/dispatchable-order-messaging/#developers)

 [Support](https://wordpress.org/support/plugin/dispatchable-order-messaging/)

## Description

**Dispatchable Order Messaging** brings WooCommerce order communication to WhatsApp,
the channel your customers already use every day — with a single click, no Meta 
Business API account, and nothing routed through a third-party service.

Built for merchants in WhatsApp-first, cash-on-delivery-heavy markets who already
message customers about their orders by hand, copying details from the order screen
into a chat. This plugin turns that into one click instead.

For a full step-by-step setup guide with screenshots and troubleshooting, see the
[Setup Guide](https://dispatchwp.com/docs/dispatchable-order-messaging-setup-guide/).

#### What it does

 * **WhatsApp button on the product and cart pages** — a single click opens WhatsApp
   with a pre-filled message including the product name and price.
 * **„Notify Customer“ on each order** — a one-click button on the order screen 
   opens a WhatsApp message pre-filled from that order’s own data and your message
   template for its current status, ready for you to review and send.
 * **Bulk „Notify Customer“** — select several orders from the Orders list and the
   plugin steps you through them one at a time: review the pre-filled message, open
   WhatsApp, send it, click „Sent — Next,“ and move to the next order. Every message
   still goes through your own WhatsApp — nothing sends automatically, individually
   or in bulk.
 * **Customer-facing „Message us about this order“** link on the order-received (
   thank-you) page and in WooCommerce order emails.
 * **Editable message templates**, one per order status, with placeholders for the
   customer’s name, order number, total, status, tracking number, and item list.
 * **A local log** of notifications you’ve sent, viewable under WooCommerce  WhatsApp
   Log, for your own records.
 * **Full compatibility** with WooCommerce High-Performance Order Storage (HPOS)
   and the WooCommerce Cart/Checkout blocks.

#### What it deliberately does not do

This plugin never sends a WhatsApp message on its own. Every notification — single
or bulk — opens WhatsApp with the message already written, and a person still has
to review it and tap Send. There is no background sending, no Meta Cloud API connection,
and no external service in the middle of your message traffic or your customers’
data. Automatic, no-click sending is intentionally outside the scope of this free
plugin.

#### Want it fully automatic? (Pro)

[Dispatchable Order Messaging Pro](https://dispatchwp.com/dispatchable-order-messaging-pro/)
builds on this free plugin and replaces the one-click „you still tap Send“ workflow
with fully automatic WhatsApp notifications sent through your own Meta Cloud API
account — no third-party service ever sees your messages. Pro adds:

 * Automatic, no-click sending on order-status triggers, individually and in bulk
 * Delivery status tracking (sent, delivered, read, failed) via Meta webhooks
 * A combined message log with CSV export
 * Automatic retries on failed sends
 * A reliable background queue built on Action Scheduler

Pro requires this free plugin and your own Meta Business/Cloud API account. [Learn more about Pro](https://dispatchwp.com/dispatchable-order-messaging-pro/).

#### Why WhatsApp instead of email

In many markets, email has low open rates and low trust compared to WhatsApp, where
customers already expect to hear from businesses they’ve ordered from. WooCommerce’s
built-in order communication is email-only; this plugin adds the channel your customers
actually check.

#### Privacy and data handling

This plugin makes no external API calls and sends nothing to any DispatchWP-operated
or third-party server. WhatsApp messages are composed on your own site and opened
as standard `wa.me` links — the same mechanism as clicking any WhatsApp link elsewhere
on the web. No API keys, no external account, no data collection.

## Screenshots

[⌊WhatsApp button on the product page, with your custom label and message.⌉⌊WhatsApp
button on the product page, with your custom label and message.⌉[

WhatsApp button on the product page, with your custom label and message.

[⌊One-click "Notify Customer" on the order screen — pre-filled from the order's 
own data.⌉⌊One-click "Notify Customer" on the order screen — pre-filled from the
order's own data.⌉[

One-click „Notify Customer“ on the order screen — pre-filled from the order’s own
data.

[⌊Bulk "Notify Customer" — step through selected orders one at a time.⌉⌊Bulk "Notify
Customer" — step through selected orders one at a time.⌉[

Bulk „Notify Customer“ — step through selected orders one at a time.

[⌊The notification log under WooCommerce → WhatsApp Log.⌉⌊The notification log under
WooCommerce → WhatsApp Log.⌉[

The notification log under WooCommerce  WhatsApp Log.

[⌊Buttons and message-template settings.⌉⌊Buttons and message-template settings.⌉[

Buttons and message-template settings.

## Installation

 1. Make sure [WooCommerce](https://wordpress.org/plugins/woocommerce/) (version 8.2
    or newer) is installed and active — this plugin requires it.
 2. Upload the plugin files to the `/wp-content/plugins/dispatchable-order-messaging`
    directory, or install it directly through the WordPress „Plugins  Add New“ screen.
 3. Activate the plugin through the „Plugins“ screen in WordPress.
 4. Go to WooCommerce  Settings  WhatsApp and enter your store’s WhatsApp number.
 5. Review the default message templates under the Templates tab and customize them
    if you’d like.

## FAQ

### Do I need a WhatsApp Business API account or a Meta developer account?

No. This plugin works with an ordinary WhatsApp number (personal or the WhatsApp
Business app) via standard `wa.me` links — the same links you’d use to start any
WhatsApp chat from a website. No API keys, no Meta Business verification, no external
account of any kind.

### Does this send messages automatically?

No, not in this version. Every notification — whether triggered from a single order
or a bulk selection — opens WhatsApp with the message pre-filled, and you send it
yourself with one click inside WhatsApp. Nothing is sent in the background. Automatic
sending is available in [Dispatchable Order Messaging Pro](https://dispatchwp.com/dispatchable-order-messaging-pro/).

### Does it work with High-Performance Order Storage (HPOS)?

Yes. HPOS compatibility is declared, and the plugin is built and tested against 
both HPOS and legacy (post-based) order storage.

### Does it work with the WooCommerce Cart and Checkout blocks?

Yes, alongside the classic (shortcode) cart and checkout. Both are supported.

### What happens if a customer’s order has no phone number on file?

The „Notify Customer“ action won’t have a number to message. You can optionally 
require a phone number at checkout from this plugin’s settings (WooCommerce  Settings
WhatsApp), which applies to both the classic and block-based checkout.

### Where do I configure my WhatsApp number and message templates?

WooCommerce  Settings  WhatsApp. The General tab holds your store’s own number (
used for customer-initiated contact); the Buttons tab controls each button’s label,
message, and on/off switch; the Templates tab holds one editable message per order
status.

### Is any of my data sent to a third-party server?

No. This plugin has no external API calls, no analytics, and no data collection 
of its own. Messages are composed on your own site and opened directly in WhatsApp
via standard wa.me links.

### Is there a full setup guide?

Yes — see the [full setup guide](https://dispatchwp.com/docs/dispatchable-order-messaging-setup-guide/),
with screenshots for every step and a troubleshooting section.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Dispatchable Order Messaging for WooCommerce” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ DispatchWP ](https://profiles.wordpress.org/dispatchwp/)

[Translate “Dispatchable Order Messaging for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/dispatchable-order-messaging)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/dispatchable-order-messaging/),
check out the [SVN repository](https://plugins.svn.wordpress.org/dispatchable-order-messaging/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/dispatchable-order-messaging/)
by [RSS](https://plugins.trac.wordpress.org/log/dispatchable-order-messaging/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.2.0

 * Default message templates are now provided for every order status (Pending payment,
   Cancelled, Refunded, Failed), not just Processing, On hold and Completed.
 * Fixed: a template status saved blank could permanently mask its default message;
   blank templates now correctly fall back to the default.
 * Template fields on the Templates tab now show your own saved text, with the default
   shown as placeholder text, so saving the settings screen no longer locks in default
   wording as if it were a customization.
 * Added a link to Dispatchable Order Messaging Pro (automatic sending via your 
   own Meta Cloud API account) on the WhatsApp settings screen.
 * Added a link to the full setup guide in the plugin description.

#### 0.1.0

 * Initial release.

## Meta

 *  Version **0.2.0**
 *  Last updated **5 sata ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.6 or higher **
 *  Tested up to **7.1.2**
 *  PHP version ** 8.1 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/dispatchable-order-messaging/)
 * Tags
 * [cash on delivery](https://me.wordpress.org/plugins/tags/cash-on-delivery/)[customer communication](https://me.wordpress.org/plugins/tags/customer-communication/)
   [order notifications](https://me.wordpress.org/plugins/tags/order-notifications/)
   [whatsapp](https://me.wordpress.org/plugins/tags/whatsapp/)[woocommerce](https://me.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://me.wordpress.org/plugins/dispatchable-order-messaging/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/dispatchable-order-messaging/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/dispatchable-order-messaging/reviews/)

## Contributors

 *   [ DispatchWP ](https://profiles.wordpress.org/dispatchwp/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/dispatchable-order-messaging/)