Social Intents – Live Chat

Description

Boost customer engagement and reduce support costs with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.

Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.

With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24/7 customer service—all from inside your favorite workplace tools.

Key Benefits
– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini
– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom
– Train your chatbot on your content instantly (URLs, docs, knowledge base)
– Increase conversions with proactive chat and custom triggers
– No coding required – setup takes less than 1 minute
– GDPR-compliant, secure, and scalable

Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.

Try it FREE at socialintents.com

Features

  • AI Chatbot with ChatGPT, Claude, and Gemini integrations
  • Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex
  • Train chatbot using your website or knowledge base
  • Fully customizable chat widget (colors, text, branding)
  • Offline and online support modes
  • Multi-language support
  • Unlimited agents on all plans
  • Unlimited monthly chat sessions
  • Configurable pre-sales and contact forms
  • Mobile and desktop push notifications
  • Custom schedules and working hours
  • Custom CSS support
  • Secure and fast – no extra server load
  • Works with WordPress caching plugins
  • 14-day free trial included – no credit card required

Screenshots

  • Easy-to-use Live Chat settings panel
  • Seamless Microsoft Teams integration
  • AI Chatbot powered by ChatGPT setup
  • Dashboard for managing chats and agents

Installation

  1. Activate the plugin
  2. Register for a free trial at https://www.socialintents.com
  3. Add your App Key and customize your widget
  4. Start chatting from Microsoft Teams, Slack, Google Chat, or Zoom

FAQ

Do I need a Social Intents account?

Yes. You can sign up for a free 14-day trial at https://www.socialintents.com

Can I use this to chat from Microsoft Teams or Slack?

Absolutely. Social Intents lets you chat directly from Slack, MS Teams, Google Chat, and Zoom.

Do I have to install extra software?

No server install needed. Just paste your widget key and go live instantly.

Reviews

13. Mart 2017. 1 reply
Hi, Slack integration doesn’t work, they try to scam you in to a subscription. Only notification that works from them is via email.
12. Novembar 2016.
They make you go through all the process of installing it, going to their site and signing up until they tell you it’s actually a paid monthly plan (14 day trial). Deceptive.
3. Septembar 2016.
I like this plugin and company because: a) They have a good slack integration b) They are focused on conversions.
3. Septembar 2016.
I receive errors as follows using this plugin on an otherwise healthy Wordpress installation. Warning: Cannot modify header information – headers already sent by (output started at {redacted}/wp-content/plugins/live-chat-support-by-social-intents/live-chat-support-by-socialintents.php:284) in {redacted}/wp-admin/post.php on line 242 Warning: Cannot modify header information – headers already sent by (output started at {redacted}/wp-content/plugins/live-chat-support-by-social-intents/live-chat-support-by-socialintents.php:284) in {redacted}/wp-includes/pluggable.php on line 1207
Read all 8 reviews

Contributors & Developers

“Social Intents – Live Chat” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.6.19

  • Updated Chat UI
  • Additional AI Chatbot model support
  • Full compatibility with WordPress 6.8.1