Description
cellbot is an AI-powered platform built for tech repair shops. This plugin adds the cellbot chat widget to your WordPress website, giving your customers:
- Instant repair quotes – AI-powered pricing from your configured pricebook, with up to 10,000 built-in prices on Pro Plus
- Online booking – Customers can book repairs directly through the chat widget
- 24/7 AI support – Answer customer questions automatically, even outside business hours
- Repair tracking – Customers can check their repair status via the widget
- Lead capture – Capture customer details and enquiries automatically
How It Works
The plugin loads a deferred script (under 5KB) from cellbot’s servers that embeds an iframe-based chat widget on your site. Conversations, bookings, and customer records are handled by cellbot’s service rather than stored in WordPress.
Requirements
You need a cellbot account to use this plugin. Sign up at cellbot.chat.
Third-Party Service
This plugin connects to the cellbot platform (cellbot.chat), an external third-party service, to provide AI-powered chat widget functionality.
What the plugin sends to cellbot’s servers:
- Your shop slug (a public identifier used to load your widget configuration)
- Your site’s origin (for secure iframe messaging)
- Standard web-request information, such as IP address, user agent, and referrer information made available by the visitor’s browser
What cellbot’s servers provide:
- The widget loader script (
https://cellbot.chat/embed/cellbot.min.js) - The chat widget interface (served via iframe from
https://cellbot.chat/widget/your-shop-slug)
The WordPress plugin stores only your shop slug and whether its setup notice was dismissed. Customer interactions inside the widget are sent directly to cellbot and are subject to cellbot’s privacy policy. Site owners should describe this service in their privacy notice and configure consent controls where required.
By using this plugin, you agree to cellbot’s terms:
Features
- One-click setup — just enter your shop slug
- Lightweight — under 5KB and loaded with
defer - Mobile responsive — works on all devices
- Secure — runs in an isolated iframe with strict origin validation
- No coding required
Screenshots
Installation
- Install the plugin through the WordPress plugin directory, or upload the
cellbot-widgetfolder to/wp-content/plugins/. - Activate the plugin through the ‘Plugins’ menu in WordPress.
- Go to Settings > cellbot Widget.
- Enter your shop slug (found in your cellbot dashboard under Settings > Embed Code).
- Click Save Changes — the widget will appear on your site immediately.
FAQ
-
Where do I find my shop slug?
-
Log in to your cellbot dashboard at cellbot.chat, go to Settings > Embed Code, and copy your shop slug.
-
Does this plugin slow down my site?
-
The widget uses a deferred script under 5KB, so it does not block HTML parsing. As with any third-party service, measure it with your production theme, caching, and consent setup.
-
Is customer data stored in WordPress?
-
No. All conversations, bookings, and customer data are processed and stored on cellbot’s servers. The plugin only stores your shop slug in the WordPress options table.
-
Can I customise the widget appearance?
-
Yes — you can customise colours, position, and branding from your cellbot dashboard under Settings > Widget.
-
Does it work with WooCommerce?
-
Yes. The widget can appear as an overlay on WooCommerce pages. This plugin does not sync WooCommerce products, orders, inventory, or checkout data.
-
Is the widget GDPR compliant?
-
cellbot provides privacy information and controls, but each site owner remains responsible for their own configuration, notices, consent requirements, and legal assessment. See the cellbot privacy policy.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“cellbot – AI Chat Widget” is open source software. The following people have contributed to this plugin.
Contributors
Translate “cellbot – AI Chat Widget” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.1
- Tested with WordPress 7.1.
- Clarified third-party data handling, performance, GDPR, and WooCommerce disclosures.
- Improved the configured-state message and dashboard link.
1.0.0
- Initial release.
- Settings page for shop slug configuration.
- Automatic widget embedding on all frontend pages.
- Settings link on the Plugins page.
- Clean uninstall — removes stored options.